Send A Case

Sending digital files and connecting with First Dental Studio

Start sending your digital impressions directly to our lab in just a few steps.
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Digital scans

Scanners We Accept

We are compatible with the following systems

Itero Scanner

Option 1 – Quick Setup on Scanner

  • On your iTero scanner, select “Find a Laboratory.”
  • Search and connect with First Dental Studio using our
    Lab ID: 9293.
  • Once connected, simply select First Dental Studio when sending your scans.
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Itero Scanner

Option 2 – Through iTero Support

  • Call iTero Support at 1-800-577-8767 to request a lab connection.
  • Provide them with:
    • Our Lab ID: 9293
    • Your scanner’s serial number
  • iTero will add First Dental Studio to your scanner.
  • Do a test scan to ensure the connection works — label it clearly as a test scan so we don’t process it.
  • After that, you’ll be able to choose First Dental Studio when submitting scans.
Email Us

How to Connect to First Dental

Trios – 3Shape Connection Instructions

Option 1 :

  • Open your 3Shape Communicate portal in your browser.
  • Go to Connections.
  • Search for and request a connection with First Dental Studio.
  • Call us at 780-421-1890 to let us know you’ve sent the request.
  • Once approved, you’ll be able to select First Dental Studio when sending your scans.

Option 2 :

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How to Connect to First Dental

Medit (Meditlink)

  • Log into Meditlink.
  • Click Invite Partner and enter First Dental Studio.
  • Call or email us to let us know you’ve sent the request.

to send cases:

  • After scanning, go to the Case Details page.
  • Click Order, fill out the form, and click OK.
  • Your order will show as Pending until we accept it.
  • Once accepted, it will show as Accepted, and then Shipped.
  • When you receive the case, click Confirm Delivery to complete it.

How to Connect to First Dental

DS Core (PrimeScan)

  • Log into your DS Core account.
  • Click your user icon in the top right, then select Practice .
  • Click the Preferred Labs tab.
  • Click Add Preferred Lab (blue button on the right).
  • Search for First Dental Studio (make sure it’s the one in Edmonton, Alberta).
  • Click Add Lab, then confirm.
  • You’ll now see us in your preferred labs list and can select us when sending cases.

How to Connect to First Dental

All Other Scanners / Systems

You can send STL files via:

  • Dropbox
  • Brightsquid
  • WeTransfer
  • Or directly by email (less secure, but works—zip large files if needed).
  • If you run into any issues, feel free to reach out. We’re here to help!

How to Connect to First Dental

Other Scanners

If you’re using Carestream, CEREC, or another scanner that allows .STL exports, you can upload your files through our secure portal or email us for upload instructions.

Start Sending Scans Today

Once connected, you can begin sharing digital impressions with our team.

Trusted Partners in Dental Excellence

Have questions or ready to send a case? Fill out the form below.

Creating Perfect Smiles

Need Help?

We’re available to assist you with scanner setup or questions.

Timings

  • Monday - Friday
  • 8:00 AM-5:00 PM
  • Saturday-Sunday
  • Closed

Support

Whether you’re a dental professional or a clinic, our team is here to support your practice with high-quality restorations. Contact us today to learn how we can help streamline your workflow and provide exceptional results for your patients.

Email

info@firstdental.ca

Phone Number

1 (780) 421-1890

We’re the best in the business when it comes to dental restorations, offering crowns, bridges, and implants with top-level expertise. 

Quick Links

Services

Location

10709 107 St NW Second Floor Edmonton, AB T5H 2Y9

info@firstdental.ca

1 (780) 421-1890

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